Return & Refund Policy

At EVEOSPORT LLC, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, you may request a return or exchange in accordance with the terms below.

Our return policy applies to customers worldwide, subject to any mandatory consumer rights applicable in the customer's country.

1. Return Period

You have 30 days from the date you receive your order to request a return.

To be eligible for a return, the item must:

• Be unworn and unused

• Not have been washed

• Have all original tags attached

• Be in its original condition

• Be free from stains, makeup marks, perfume, odors, or other signs of use

For hygiene reasons, underwear is not eligible for return.

All other products, including sale and promotional items, are eligible for return provided they meet the conditions above.

Nothing in this policy limits any mandatory statutory rights you may have under applicable consumer protection laws.

2. Return Shipping Costs

For standard returns, the customer is responsible for the cost of return shipping.

However, return shipping is free for orders of $90 or more, subject to the applicable return conditions.

If the return is due to a defective product or an error made by EVEOSPORT, we will cover the applicable return shipping costs.

3. How to Request a Return

To request a return, please contact us at:

contact@eveosport.com

Please include the following information in your email:

• Full name

• Order number

• Email address used to place the order

• Item(s) you wish to return

• Reason for the return

• Photos of the item(s), when applicable

Once your return request has been reviewed and approved, we will provide you with the return address and the instructions for sending your package back to us.

Please do not send your return to the address listed on our website unless specifically instructed to do so.

4. Exchanges

We offer size exchanges for eligible items.

If you would like to exchange an item for another size, please contact us at contact@eveosport.com and provide your order number and the size you would like to receive.

The item being exchanged must meet the same return conditions described above.

Subject to availability, we will arrange the exchange once the returned item has been received and inspected.

5. Defective or Incorrect Items

If you receive a product that is defective, damaged, or incorrect, please contact us at contact@eveosport.com as soon as possible.

Please provide:

• Your order number

• A description of the issue

• Clear photos or videos showing the problem

If the product is confirmed to be defective or if EVEOSPORT sent you the wrong item, we may provide a free replacement by sending you a new package at no additional cost.

Where required by applicable consumer protection laws, you may also have additional rights to a repair, replacement, price reduction, or refund. (European Union)

6. Refunds

Once we receive your returned item, it will be inspected to ensure that it meets our return requirements.

After the return has been approved, your refund will be processed within 2–5 business days.

Where applicable, you may choose between the refund options we make available to you, subject to applicable law.

If the original payment method is used, the time required for the funds to appear in your account may depend on your bank or payment provider.

For customers exercising a statutory right of withdrawal, mandatory local rules regarding refunds and payment methods will apply. For example, EU rules generally require refunds within 14 days of withdrawal, subject to the conditions provided by law. (EUR-Lex)

7. Items That Cannot Be Returned

The following items are not eligible for return:

• Underwear

• Items that have been worn

• Items that have been washed

• Items without their original tags

• Items with makeup stains

• Items with perfume, odors, stains, or other visible signs of use

• Items that have been damaged after delivery through customer use

Sale and promotional items are returnable, provided they meet our standard return requirements.

8. International Returns

Our return policy applies to customers worldwide.

However, where mandatory consumer protection laws in your country provide rights that are more favorable to you, those legal rights will continue to apply.

For customers in the European Union and other jurisdictions with mandatory consumer protection rules, statutory rights cannot be excluded or restricted by this policy. For example, EU consumers generally have a 14-day withdrawal right for online purchases, subject to legal exceptions, as well as statutory remedies for defective or non-conforming goods. (European Union)

9. Return Inspection

EVEOSPORT reserves the right to refuse a return that does not meet the conditions described in this policy, subject to applicable law.

If a returned item shows signs of wear, washing, staining, makeup, perfume, damage, or other use beyond what is permitted by applicable law, we may contact you regarding the return.

10. Contact Us

If you have any questions about returns, exchanges, or refunds, please contact us:

EVEOSPORT LLC
1229 Chestnut St #507
Philadelphia, PA 19107
United States

Email: contact@eveosport.com
Website: eveosport.com